The total on invoice does not match the price quoted

Why are my total charges different to my quote?

At the time of reservation, you will be informed of the inclusions within your total quote (e.g. insurances, daily rate, tax, etc.).

Any extra options accepted upon collection of the vehicle (e.g optional insurance, satellite navigation unit, child seat, additional drivers, etc.) will be charged in addition to the amount quoted at time of booking.
These will be reflected on your rental agreement.

Should any applicable charges need to be added at the end of your rental (e.g. re-fuelling charges, extra days, etc), these will also appear on your final bill.


How can I retrieve an invoice copy?

Via the Hertz website and/or customer service.

What details do you need to request an invoice?

Last name of the driver and credit card or drivers license details.

Which department do I have to contact for inquiries about invoices?

Our customer service department.